news & updates
21 Parsons Street | Banbury
+44 (01295) 275 150
coping with covid-19
After the government’s announcement and providing infection rates continue to decrease and lockdown continues to ease, on Tuesday 16th June we re-opened.
However... we are a very small shop and whilst we have measures in place for social distancing, we a really aren’t big enough to control customers just popping in, so for at least the rest of June we will only be open for collection from online, email, telephone, or social media orders between Tuesday- Saturday 10am-4pm.
We request the following guidelines to be followed:
• Only two customers in the shop to collect their order at any one time. We ask that others please wait at a safe distance outside in Parsons Street. • If you want any additional items when you call to collect your order, you may browse, but a mask must be worn, and you are asked not to pick up or touch any items that you do not intend to pay for, to keep the shop as germ free as possible.
• We have a one way system in place and the floor is marked at 2 metre intervals to keep you and our staff safe.
• We have installed a clear screen at the counter, but insist that you wear a mask within 2 metres of the till or when near a member of staff, for their safety.
• We ask that where possible you pay by contactless payment - Credit/Debit card, Samsung Pay, and Apple Pay. Or by Chip and Pin if not. If you must pay by cash, please ensure you have the exact change. Obviously orders placed via our ShopAppy site will have already been paid.
• Staff will remain behind the screen at all times during the transaction as orders will be packed up ready for collection if you are not wearing a face covering.
• All regularly used touch points will be cleaned after each use.
As a separate note, our classroom will remain closed until further notice due to it small area and that we cannot give any social distancing measures there. All our classes will continue online for £5.
Making the news
The 'new normal' that COVID-19 has brought us, has seen almost all businesses go through one of the hardest personal and professional challenges they have ever faced, and we have been no exception. During lockdown we totally changed how our business ran in order to survive. In doing this, we inadvertently opened a whole new world for us. We initially moved as many of our classes online, and several of our free online mini art lessons attracted attention and saw us with online audiences of almost 300, and people from all over the world: Canada, America, Ireland, South Africa, Australia, and all across the UK joining in. We never imagined something like this would be possible for a small shop like us!
Then through our local BID (Business Improvement District), we were introduced to ShopAppy - an online selling platform that excels in supporting towns and encouraging shopping small and local - perfect for us! So we then began to sell online too. Our global reach attracted our local newspaper, The Banbury Guardian, who wrote an article on us here.
Visa then began to work with ShopAppy and selected us as a Case Study, and the result was Barry staring in a mini video promoting our shop and ShopAppy. You can find the video here. The video became quite popular, and in its first week amassed 1.1 million views! Through working with Visa and ShopAppy, we have also featured in an article in The Guardian. You can read it here
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